When i did this, it partioned the drive into two drives 2tb and 700gb, and it will only allow me to format the 2tb. Formatting a 3tb external hard drive microsoft community. Disconnect all other external drives from the computer except one my book or my passport. A 4tb wd my book i got a bit over a year ago came formatted as exfat, probably because the packaging showed it as usable on a pc and a mac. And what program should i use to repair the file system, there seems to be anything wrong, also the same drive is shown twice, as f. Wd elements, wd my book western digital, my passport wd, we my cloud,wd my. Time machine, installation, no cd or drivers needed, use disk utility.
Go to disk management right click on computer manage disk management then rightclick the partition and format it as a gpt drive with 4096 allocation unit size to make use of the adv format. Western digital my book 3 terabyte external hard drive. Wd book 3tb cannot be accessed solved windows 10 forums. Formatting my book essential 3tb problem wd portable drives. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. Then restart your computer and everything shall work fine with your wd my passport ultra drive. Password protection the my book drive s builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. That is to say, i am unable to access my wd hard drive from file. The wd mybook, 8 tb, should it better be formated in exfat or ntfs. Windows y mac osx, format external hard drive journaled or exfat.
If your product is not listed above, please visit the product page. Equipped with social media and cloud storage import, password protection and perfectly paired with wd backup or time machine, my book desktop storage helps keep your files safe. Wd drive utilities register your drive, set drive timer, run diagnostics and more using wd drive utilities. A usb typec port with all cables included makes it universally compatible supports. The my book for pc comes in 2tb, 3tb and 4tb capacities while the my book for mac tops out at 3tb. This article demonstrates you how to solve wd hard drive like wd elements or wd my book being. Memeo autobackup 30day trial is an easy, onetime setup, backup.
The power connector, interface port, and a security slot on the back usb 3. How to installuse 100gb 200gb 300gb 400gb 500gb 1tb, 2tb, 3tb, 4tb, 5tb. The backup setup depends on whether you use the wd smartware or the acronis true image wd edition. Wd s my book desktop external hard drives provide shared storage on your home network that can be accessd within and outside the home.
Why is my wd my book 3tb hard drive not showing up. The best way to format a 3tb drive is in windows 7vista. For mac, go to the apple menu and select software update. Choosing the right format for your external hard drive b. How to format an external hard drive to work with mac and pc. Also, when plugged in at boot up, it stopsfreezes computer from completing. When your wd passport formatted with a file system not recognized by. At the same time i purchased a 3tb wd mybook essential for use as backup for both pc and mac and generally as network storage primarily movies, music and photos. Try wd advanced format utility alternative easeus external hard drive formatter to format disk while wd external drive format failed with wd quick formatter tool.
Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. It is usb 3 capable but for now, i have to use it as a usb 2 device as those are the only ports i have and it is supposed to wor make a wd my book ext drive behave as a generic usb drive windows 7 help forums. Fix and repair wd my passport ultra not detectedshowing up. If you want to use the drive with a mac computer, see reformatting the drive on page 35 and troubleshooting on page 39.
Wd my book 1230 usb device driver download pc matic. How to solve my wd hard drive not recognized in windows 10. Yes, not all hard drives are capable of doing this but for sure wd is able to. Locate the icon assigned to western digital my passport drive and rightclick the connected drive icon and click format in the popup menu. For windows, go to the start menu and select windows update. Wd quality inside and out we know your data is important to you. How i rescued my data from a 3tb wd my book external hard drive. Formatting 3tb mybook not quick format wd community. Aloha, i formatted my 3tb book by using the instructions that was on the external drive and i must have did something wrong because i ended up with 2tb and my windows 7 backup cannot use the external drive.
Email support is free for the entire warranty period and our extensive knowledge base is. It is usb 3 capable but for now, i have to use it as a usb 2 device as those are the only ports i have and it is supposed to work with both. The my book duo drive has massive capacity for storing photos, videos, documents and music. Wd hdd external 3tb usb my book essential officeserv group. And should i rather repair it or quick format it or better full format. Paste what you copy into a browser to search the correct device driver, find and download the correct wd device driver and install it on your pc. Find low everyday prices and buy online for delivery or instore pickup. One question is by doing this will i need to download the software again and my other question is, is there any danger that doing this will affect my computer hard drive in any way. The below scan tools will open in a nonmobile friendly page format and only function in internet explorer. Formatted for windows formatted ntfs and compatible with windows 10, 8. With this drive you get connectivity with the latest. You are certain to format wd hard drive using disk management.
Formatting a my book external drives for pc wd community. Yes, not all hard drives are capable of doing this. Before updating to the latest firmware, it is recommended that youve installed the latest updates and service pack on your computer. Your content is automatically displayed and organized so you can easily locate and enjoy your photos, videos and music. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. Transferring files between the two operating systems is less of a hassle, since you dont have to constantly back up and reformat each time.
Wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. The next time its best to shutdown the computer so it forces the saving of the files. Tips for getting started with the wd my book backup drive. My book user manual checking drive status hover the pointer over the wd quick view icon to see the drive capacity used and drive temperature status, and to find out if the drive is locked. Answer the my book drive can be used to backup your files, such as documents, pictures, movies, etc.
Oct 03, 20 the my book for pc comes in 2tb, 3tb and 4tb capacities while the my book for mac tops out at 3tb. For mac, go to the apple menu and select software update if your device is currently running firmware version 02. Apr 20, 2020 if anyone has an alternative to the wd software, leave a comment. Download wd quick formatter to format external drive in. Western digital 3tb my book desktop external hard drive. Formatting my book essential 3tb problem wd portable. Their wd quick format tool in xp compatibility mode turns any size mybook into mbr right away. Rightclick the existing volume on the portable hard drive, choose shrink volume in the drop down menu and follow the shrink volume wizard to shrink the. Your my book drive is formatted as a single exfat partition for compatibility with all updated. Switch to raid1 configuration for redundancy and to mirror data on the wd red drives inside. Bought this hard drive to use as an external for my xbox one and it has worked perfectly so far. Western digital is not recognized solved closed abzy.
Select the file system from the dropdown list, which is available in the format expansion and choose either exfat or fat32. As to fixing this youll need to get a file recover app to hopefully knit back together the directory services which are corrupted on the disk. Wd my book essential not being recognized in windows 10. Recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. Please make sure that all required file system drivers are loaded and that the volume is not corrupted. Download wd quick formatter to reformat wd external hard drive to ntfs, fat32, etc in windows 1087. This will start the installation process for the backup software. Partition wd external portable hard drive in windows 1087. How to format a hard drive fat32 in windows 7 1tb toshiba usb drive duration. Fix and repair wd my passport ultra not detectedshowing. Wd recently updated their my book external desktop hard drive line for both the mac and pc audiences. Oct 15, 2015 aloha, i formatted my 3tb book by using the instructions that was on the external drive and i must have did something wrong because i ended up with 2tb and my windows 7 backup cannot use the external drive. Millions of people around the world trust their data to my book desktop storage. I checked the wd web site and it instructed me to format it using disk management answer id 3865.
Good afternoon, i want to use the the quick format tool to clean my my book drive. I have a western digital my book 3tb usb 23 external drive. My orders my credit slips my addresses my personal info sign up. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. Raid0 mode provides superfast performance with up to 360mbs2 sequential read speeds using the usb typec port. Choose initialize disk and pick one partition system between mbr and gpt. I have asked this problem at seagate forum and the one guy who replied didnt know how to solve it. From there, you will be able to update to the current available 02. Mac os x does not work well with ntfs unless having a thirdparty software but usually can read it, dont know about the newer macos as my macbook drive controller failed during an upgrade. Wdbbgb0030hbknesn wd my book desktop 3tb external hard drive. I bought the seagate barracuda 3tb and it shows as 746gb on my windows vista sp2 32bit in gpt mode. Western digital 3tb my book desktop external hard driveusb 3. Then the guiformatter can make that into fat32 regardless of size. Wd passport external hard drive not recognized on windows.
My book essential edition user manual about your wd drive 4 software in addition to the drivers and utilities, this wd product is shipped with free trial software which can be installe d from the wd installer scr een that displays at the end of the hardware installation. I have a 3tb mybook essentialit worked great for about 6 months was a backup for all my photos im a professional photographer. If you dont see the wd apps setup, look for a folder called wd apps for windows, if you are using windows or wd apps for mac if you are using os x to find the application installer for your operating system. This 30 day period starts on the date of your first telephone contact with wd technical support. This is a partition on the my book drive that contains the software that will allow you to unlock the drive. Make a wd my book ext drive behave as a generic usb drive. Wd security wd security software allows you to set password protection and hardware encryption for your drive to protect your files from unauthorized use or access.
How i rescued my data from a 3tb wd my book external hard. The 3tb drive itself is mechanically much faster than the older wd my book drives i have. We delete comments that violate our policy, which we encourage you to read. There wasnt a 3tb option so i was forced to do the 2tb and now i have lost 1tb and my windows backup cannot access the external drive. Tips for getting started with the wd my book backup drive mikes. This way applied to the situation that your wd hard drive shows as not initialized disk when you open disk management. Feb 07, 2017 recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. Your product includes 30 days of free telephone support during the warranty period.
For more than 20 years, millions of people worldwide have trusted their data to wd hard drives. If anyone has an alternative to the wd software, leave a comment. We would like to show you a description here but the site wont allow us. The my book drive is trusted desktop storage designed to complement your personal style with a massive amount of space to store your photos, videos, music and documents. Experience the convenience of alexa, now on your pc. Now the drive isnt showing up on any of my comps except in disk management as 2 seperate unallocated partitions see picture below. Locate the wd hard drive that going to be initialized and right click it. Store and share videos, music, and photos with all the computers on your network. Wd external hard drive set up guide how to use on mac youtube. Or can also be used for a systemlevel backup, which includes the operating system and applications. Wd quality inside and out we understand the importance of your data. Disk drive format your my book drive is formatted as a single exfat partition for compatibility with all updated windows and mac operating systems. Uninstallreinstall usb controllers on wd my passport drive. Formatting a 3tb external hard drive i recently purchased a wd elements 3tb hard drive to be used to backup my files.
Once system operational and plugged in, it appears in device manager. The wd smartware is included on the hard drive itself. How to format a hard drive fat32 in windows 7 1tb toshiba usb drive. Once extracted, doubleclick on the file named wdfirmwareupdater. Im sure that many people like me have encountered the following issue. There is also a manual available for the the acronis true image application. Connect your wd external hard drive to your computer, and open disk management. The wd windows 8 app makes it easy to discover the digital media stored on your my book drive with your windows 8 computer. How to format internal or external 3tb hard drive to fat32 in. Your my book drive is formatted as a single ntfs partition for compatibility with all updated windows operating systems.
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